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DEMO QUESTIONS
Question: 1
A company uses Dynamics 365 Sales. The company uses a browser-based app named Sales Hub.
You need ensure that users can access data from mobile devices.
Which app should users install?
A. Dynamics 365 Remote Assist
B. Dynamics 365 Finance
C. Dynamics 365 Business Central
D. Dynamics 365 for Phones
Answer: D
Explanation:
Use the Dynamics 365 for phones and Dynamics 365 for tablets apps for your sales, customer service,
field service, and other tasks when you're on the go. With one download from your app store, you’ll
automatically have access to all the apps you need for your role. You will see apps with the new
Unified Interface on your mobile device.
Reference:
https://docs.microsoft.com/en-us/dynamics365/mobile-app/dynamics-365-phones-tablets-usersguide
Question: 2
You are a customer service manager.
You need to implement a Power Apps portal that allows customers to submit cases.
Which type of data source is used?
A. Dynamics 365 Connector
B. Microsoft SharePoint
C. Microsoft Azure Storage
D. Common Data Service
Answer: B
Explanation:
SharePoint can be set up to setup customer feedback.
Note: The PowerApp uses Finance and Operations connector to grab sales order information and
SharePoint connector to connect and write the data to SharePoint list.
Reference:
https://powerapps.microsoft.com/en-us/blog/scenario-2-collect-customer-feedback-in-sharepointafterorder-delivery/
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